Pet Boarding / Kennel in Provo, Utah -
Ricmar Kennels
Pricing Policy, For Dogs & Cats
Dogs:
Small - $18 per period:
These are all toy breeds and very small dogs up to about 15 lbs.Medium - $22 per period:
For breeds like Beagles, Corgis, up to Border Collies an Australian Shepherds or dog between 15 and 40 lbs.Large - $26 per period:
For all Labs, Weimeraners, Dobermans, Boxers, German Shepherds, Golder Retrievers or any dogs larger than 40 lbs.
Cats:
$16 per period.
For questions please email us.
After Hour Fees
In case of emergencies only, a pet may be picked up or dropped off after hours. These cases will be evaluated individually. The kennel will not be under obligation of compliance. A $20 after hour fees will apply.
What Constitutes a Boarding Period?
- A boarding period is the unit of time that starts on the day of drop-off and ends at noon of every subsequent day.
- The first day is always charged.
- The last day will not be charged when pet is picked up in the morning hours.
- The last day will be charged when the pet is picked up in the evening hours.
- Evening hour pickups may stay until the next morning at no extra charge since last day is already charged.
Examples:
- Drop off time: 6 PM on a Monday. Pickup time: 4 PM the following Wednesday:
Total boarding periods: 3 (Monday, Tuesday, and Wednesday) - Drop off time: 9 AM on a Monday. Pickup time: 12 Noon on a Thursday
Total boarding periods: 3 (Monday, Tuesday, and Wednesday)
Explanation:
Both of the above examples incur in the same charges. In the first, we must reserve the space for the entire day on Monday. Whether you leave your pet right as we open or right before we close, our "cost" is the same since we don't provide partial-day boarding.
In addition, picking up your pet on Wednesday afternoon instead of morning means that the space will remain empty that night as it is unlikely it will be filled in the last minutes before closing, therefore, PM pickups incur in a new period's charge.
Example two shows the longest time your pet can stay on a three-period charge.
Note:
Many kennels charge both for the first and last day regardless of times. We tried to "split the difference" by not charging for the last day if your pet is picked up during morning business hours.
We tried many different pricing policies and hours over the years and none is perfect for every case. We settled for the ones that seem to work for the majority of our clients. Just remember that if "this time" it seems unfair for your case, the "next time" it may work to your advantage.
Are You Open on Sundays?
Very few kennels operate seven days a week, particularly on Sundays. Since many of our clients return on Sunday afternoon and go to work early Monday morning, we decided to grant a two hour pick up period on Sunday evening so your pet can sleep at home that night as you get ready for the work week.
The tradeoff of opening our business on Sunday and because it is PM pick up only this day is always charged as a full boarding day.
The "up side":
If we were not open Sunday as most kennels, some of you who return home on Saturday afternoon would not be able to see your pet until Monday Morning. Also those of you who have to work on Monday morning could not pick up until Monday night and you would be charged for Sunday and Monday unnecessarily.
The "down side":
Those of you who need an overnight stay of Fri PM to Sat PM will not be able to pick up until Sunday night and by then you will be charged for Friday, Saturday and Sunday! Although you really need what seems like a single 24 hr. period, this type of stay represents the "worst case scenario" of our pricing policy.
Long Term Boarding
Long term boarding is available only during the "low season" spanning from January 10th through April 1st and from September 10th through November 15th.
Long term boarding clients will be required to pay in advanced every two weeks. A Credit Card number must also be left on file.
Discounts for periods of over thirty days are available on a case by case basis.
Visitation for long term animals will be done by appointment only and should be kept to no more than three times a week and 30 minutes per time.
Vaccination Requirements
All dogs must be current for all immunizations. Kennel Cough (Bordetella) vaccines should not be older than six months. We prefer intra-nasal vaccination for Bordetella, however will accept injectable forms as long as they have been done within six months at the time of boarding. Proof of vaccination should be submitted at drop-off time. We have intra-nasal vaccine available for emergency cases, but recommend to have this done by your veterinarian at least one week prior to boarding.
Pets with Special Needs
In addition to our boarding fees the Kennel Manager may quote additional fees in the following cases:
- Special handling due to old age, paralysis, or difficulties in locomotion.
- Daily medical treatments excluding daily pills taken orally with food.
- Medication in excess of two pills or requiring special delivery techniques such as inject able insulin, hand feeding, ear cleaning and medication, eye medication etc.
- Bandage changes, or other post-surgical care routines.
- Special diets due to intestinal problems, chronic diarrhea, reluctance to eat, etc.
Business Hours, For Your Convenience
Monday - Friday: 9:00 AM to 12:00 Noon, and 4:00 PM to 6:00 PM
Saturday: 9:00 AM to Noon only
Sunday: 4:00 PM to 6:00 PM only
For questions please email us.