Pet Boarding / Kennel in Provo, Utah -
Ricmar Kennels
How We Function, Our Process
Every dog is housed in large indoor kennels and in wings with a maximum capacity of six other "neighbors." This decreases the stress level, noise, and "warehousing" effect created in other facilities.
While indoors, each kennel is blocked in such a way that dogs will not be in direct visual or physical contact with one another through open chain link fences. This allows for a better sense of security and personal space.
In the course of the day your dog will enjoy a minimum of two individual playtimes in large turnout grass/gravel areas. These areas are natural, secure environments with shade and high solid fences.
Only dogs that live in the same household are allowed to play together. Individual dogs will be turned out alone unless otherwise requested by owner. When two or more owners request "social time" it will be provided with these participating clients and under supervision.
What We Provide, Our Services
For their stay:
We provide bedding and blankets, toys, biscuits and rawhides. If your pet is on a special diet, or if owners don't want to change the current diet you may bring your own food. For finicky eaters we add canned dog food. (Boarding fees are not affected for bringing your own food.)
For their fun:
We have collected a large variety of toys over the years and we make them available to your pet upon request.
For their looks and your pleasure:
Dogs who stay with us for more than two boarding periods will receive a free bath as they go home. Baths are given the night before for next morning pickups or in the morning of that evening pickup. Dogs are toweled-dried. No other grooming techniques are performed such as nail trims, undercoat raking or blow-drying.
Senior Dog Policies
Elderly or otherwise physically compromised dogs, require a type of care that should include medical supervision. In our 35 plus years of experience we have dealt with many cases of pets who are marginally healthy and after being away from home for a prolonged period become compromised. The usual scenario are old dogs with histories of neurological or with endocrine problems who are also prone to stress and anxiety. This often leads to refusal to eat or drink while boarding followed by a quick health deterioration. Owners are often not aware of the impact of separation and only regard their pets as healthy and viable because that is how they are at home. We strive to provide a stress free environment and keep a very watchful eye on all our pets. We go out of our way to help and coddle older animals, however there are instances when the needed care fall outside our capabilities.
Because of this we limit the age of our boarders to no older than 10, however that is an arbitrary age that does not guarantee that an 11 year old may be much healthier than a 7 year old. We generally limit the stay of approved older boarders to no more than 4 nights. The responsibility of assessing risks and ultimately choosing to board older pets will always remain with the owner.
Business Hours, For Your Convenience
Monday - Friday: 9:30 AM to 12:00 Noon, and 4:00 PM to 6:00 PM
Saturday: 9:00 AM to Noon only
Sunday: 4:00 PM to 6:00 PM only